I am an Operations Executive with over 10 years of experience in transforming businesses in North America and the UK and driving profitability. Through my consultancy, YMP Consulting, I specialize in business transformation, process optimization, and strategic planning. I have successfully implemented comprehensive CRM systems, improved supply chains, and developed operational strategies, leading to increased revenue and efficiency. My expertise in operating model design and service design enables me to help businesses streamline their operations and achieve sustainable growth.